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All articles by Peter Verhoeff -
With the proliferation of mobile devices and new technologies like
Voice over Internet Protocol (VoIP), the old ways of keeping track
of equipment and services are no longer adequate. And even though
communication costs have plummeted in recent years, demand has also
increased, with new high tech devices being added almost daily. If
anything, the need for Telecom Expense Management (TEM) software
has increased, particularly in the area of inventory control.
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What this means is that a manager or authorized employee can go to
their PC, activate a Web browser, log in to the system, and access
telecom reports right from their desk. This can be a tremendous
time saver, especially at companies that have many branches. Of
course, unauthorized persons have to be prevented from accessing
the information, but this is a fairly simple matter with adequate
user name and password protection. For executives to have immediate
real-time access to needed reports can be of great benefit.
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