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Business etiquette is fundamentally concerned with building
relationships founded upon courtesy and politeness between business
personnel. Etiquette, and especially business etiquette, is a means
of maximising your potential by presenting yourself positively.
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Business etiquette is essentially about building relationships
with colleagues, clients or customers. In the business world, it is
these people that can influence your success or failure. Etiquette,
and in particular business etiquette, is simply a means of
maximising your business potential by presenting yourself
favourably.
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When doing business abroad it is important to understand the
local culture. Culture includes areas such as a country's norms,
values, behaviours, food, architecture, fashion and art. However,
one area of culture that is important for the international
business person is etiquette.
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Business etiquette is in essence about building relationships
with people. In the business world, it is people that influence
your success or failure. Etiquette, and in particular business
etiquette, is simply a means of maximising your business
potential.
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Within the business context, cross cultural communication refers
to interpersonal communication and interaction across different
cultures. This has become an important issue in our age of
globalisation and internationalisation. Effective cross cultural
communication is concerned with overcoming cultural differences
across nationality, religion, borders, culture and behaviour.
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Here are some simple tips to help you improve your cross
cultural communication skills:
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International businesses are facing new challenges to their
internal communication structures due to major reforms brought
about through internationalization, downsizing, mergers,
acquisitions and joint ventures.
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Cross cultural communication consultants have come a long way in
the short period of time such specialists have been in demand. No
longer are they expatriates with a few years overseas experience
and the capability to impart their knowledge onto others. Cross
cultural consultants now bring expertise that is founded upon a
number of key factors.
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Globalisation, the expansion of intercontinental trade,
technological advances and the increase in the number of companies
dealing on the international stage have brought about a dramatic
change in the frequency, context and means by which people from
different cultural backgrounds interact.
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Having a poor understanding of the influence of cross cultural
differences in areas such as management, PR, advertising and
negotiations can eventually lead to blunders that can have damaging
consequences.