The Advantages of Web-Enabled Call Accounting

What this means is that a manager or authorized employee can go to their PC, activate a Web browser, log in to the system, and access telecom reports right from their desk. This can be a tremendous time saver, especially at companies that have many branches. Of course, unauthorized persons have to be prevented from accessing the information, but this is a fairly simple matter with adequate user name and password protection. For executives to have immediate real-time access to needed reports can be of great benefit.

Instant access is but one advantage of a web-based call accounting software system. In this day and age most employees have a personal computer with e-mail capability and web access on their desks. This means that they don't need to have any special software installed to be able to access the needed reports, nor will they need costly upgrades. All that is needed is to provide them with the required login username and password.

Some employees may require limited access privileges by excluding more sensitive information that does not concern them. Normally, this can be coupled to the person's login by the system administrator, but it is important to choose a call accounting system that provides this capability.

Fraud detection is an important aspect of call accounting. This is especially the case, after the Sarbanes-Oxley act was passed in Congress in 2002, following fraudulent operations by companies, such as Enron and WorldCom. With fraud detection, it is important to have rapid access to call detail records (CDRs) in order to track down the culprits. A web-enabled call accounting system that can be programmed to issue alerts on detecting suspicious activity can be of great benefit. When shopping for a call accounting system, look for these features.

A further advantage of web-enabled call accounting is that the information can be accessed simultaneously by different users without placing unnecessary stress on the system. In particular, this is of great advantage to international enterprises that have branches in different countries. With web access, executives can obtain the needed telecom information anywhere in the world by using any web-enabled computer and logging in.

For more information on Call Accounting, visit Telsoft Solutions.

Other articles by this author »
About Peter Verhoeff

Peter Verhoeff writes articles on the business benefits of call accounting and call detail record technology. More information can be found at http://www.telsoft-solutions.com.


And here is another random article you might be interested in...

Are You Ready for Start-up? Financing: 8 Cons & 5 Pros - From a South African Perspective

Almost every entrepreneur has a start-up financing horror story, how the banker giggled while reviewing the business plan. Because of experiences like these, entrepreneurs often assume that lenders and investors lack either money or good business sense to know a good deal when they see one. But the real reason that most entrepreneurs cannot get financing for their new business is they are just not ready for the money. In other words, if they received the money today, most entrepreneurs would spend it without any long term positive results. Being ready for start-up financing means having a plan for spending the money wisely and being able to prove to others that they will follow it. failing to convince potential lenders and investors that they can add value to their business using these peoples money is a surefire way to be rejected. Here are some of the reasons why entrepreneurs fail to get start-up money:

1. Poor communication: Refers to inadequate description of the business.

2. Insufficient sales and marketing strategies: Remember the old adage: " Nothing in business happens until someone sells something." Investors like to see about 30% of a business plan devoted to marketing and selling.

3. Ignoring the negatives: Every business venture faces threats and problems. Investors get nervous if an entrepreneur cannot explain them.

4. Over-emphasis on the product or service. A common tendency of entrepreneurs is to fall in love with their product or service concept. Spend time in selling the entire business concept.

5. No assumptions for financial projections.

6. Insufficient evidence of the market.

7. Failing to know how much money you need.

8. Failing to set yourself and your business apart from the rest.

What can you do to prove you are ready for the financing you need?

1. Your business plan must explain the business, not just the product or service and its competitive advantage.

2. Your business plan must show that you understand the power of the bottom-line, providing a way to pay back loans or produce an attractive return on investment.

3. You must have a clear strategy for marketing your product or service and know what it will cost to make or provide.

4. You must show exactly how you will use the money to meet your company's goals.

5. You must prove that the business concept will work, that customers will buy your goods or services, before looking for money.

Other articles by this author »
About Andrew Smit

Andrew Smit http://www.turtleherbestate.co.za where you will find Global solutions and ideas. Turtle Herb Estate Holdings consists of 3 forward thinking entrepreneurs with expertise in marketing & DTP advertising, farming culinary and medicinal herbs, web design and online marketing, horse breeding (sport horses), we embrace a holistic approach to entrepreneurship.