Improve Your Mortgage Business...Make Yourself Available

Here's an interesting little exercise that's well worth your effort.

Make a list of all the different ways your best friends and family members can make contact with you? They can call your home phone. They can call your cell phone. They can call your business phone. They can email you (you may even have given them a few email addresses from which to choose). They may be able to use a form on your website. They can message you at MySpace or some other social networking site. They may even be able to catch you on your favorite instant messenger. Of course, they can always stop by your house. Or, they can send you a note or letter via the old stand-by...snail mail.

Yes...for your friends and family you're easy to find and always extremely easy to contact. This is how it should be. With today's tools and technology it's not at all difficult to set up alternative ways to communicate and keep in touch.

Now, how many ways can your mortgage customers and business associates contact you?

Review your list. How big was the gap between the two? If it's too big, you're making a really huge business mistake.

The idea of being accessible might be a little disarming for many of you, but it is one of the best and easiest things you can do to grow your mortgage business. If you're limiting clients to finding you with a web page form, you're inviting customer problems while discouraging new people from doing business with you.

Your business accessibility produces confidence. People will feel a whole lot better about working with you if they know they can reach you when necessary. Now, most of them don't have any desire to call you unnecessarily. In fact, most of them will never utilize your alternative contact options. Having them in place, however, creates an aura of accountability and helps drive up your presence and credibility, which is a great way to boost sales.

Your accessibility quite simply makes people feel totally comfortable, more secure and less vulnerable.

Your accessibility averts disaster. Some people, through no fault of your own, will have a problem. They may have complaints. They may not understand something. Regardless of the whys, they want to get in touch with you. If they can't, their attitudes can sour even more. A vaguely disappointed customer who just needed some advice can quickly turn into a raging customer monster if he or she can't get an answer fast.

No, you don't need to hand out your home phone number to everyone you meet. You do, however, need to be totally accessible. Give your mortgage customers and associates multiple ways to keep in touch with you.

To put things in perspective, many of these people have just given you very detailed personal and financial information about themselves and their families. A simple list of alternative ways to contact you really is asking very little and will go a long way to improving your mortgage business.

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About Tom Domin

Tom Domin is the author of "101 Ways to Originate Mortgages" and publisher of "Tom's Mortgage Tips" a twice monthly Mortgage Newsletter geared for Mortgage Professionals. Put your mortgage career on the fast track and sign-up for FREE at http://www.MortgageMarketingToolKit.com/


And here is another random article you might be interested in...

You Deserve To Retire Early

The fact is that most people continue to work for a living, because they don't have the means to live without that income. Do not get me wrong. You may enjoy doing what you do. If you do not have to worry about making a living out of this, could you do better, on your own terms?

Perhaps work fewer hours and spend more time with your family? Perhaps choose to take a few days to travel, without worrying about needing to ask for permission. Maybe spend a little time helping out your favorite charity?

There are a great many people who would not go to work, if they did not have to earn a living. Total Financial Freedom is about having that choice. If you quit your job, the organization will not shut down. They will find a replacement to do your job. They will continue their business. However, if you quit working for yourself, nobody will replace you. You owe it to yourself and the ones near and dear to you. When you have the choice, you may still continue to work. The big difference is in knowing that you have a choice.

Sometimes, we get so busy with our work and lives that we forget the potential within. You may be able make a huge difference in your community. You may be able to touch a lot of lives in a way that only you can. If you had the choice, you could explore this possibility. As I have already stated, your net worth is directly in line with the number of lives that you have positively affected.

I could be totally boxed in my profession of software engineering, management etc. I love that side of me. I had to take the time to write this book. I know that this book is going to make a difference in many lives. Why do I know that? I know that, because I firmly believe that I have something to offer. I know that, because I started this work with the steadfast desire to write a book that will have such impact. Above all, I know so, because I prayed that I be the instrument to deliver such a powerful message.

You have a purpose in life. You have tremendous potential. Don't let the power of a paycheck hold you back from becoming all that you can be. You deserve to retire early, so that you may spend your time fulfilling your dreams.

Do you need a Million dollars to retire? Not necessarily. You may choose to retire a lot sooner than that. No, I am not asking you to shrink your dreams. You may still go on to gain wealth far beyond a Million dollars. That is entirely possible. But, when you have made it possible to replace your current income from some other means, you can retire and pursue your dreams full time.

Get out of that bondage. Have the choice. Then do what you choose to. Retire early and enjoy your life.

This is an excerpt from a book titled Totally Financially Free by Vishy Narayanan http://totallyfinanciallyfree.com/specials. You are free to use this article in your publication as long as it is not modified and this resource box is included

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About Vishy Narayanan

Vishy Narayanan is the author of the now famous book Totally Financially Free. His philosophy is to help others help themselves to a life of wealth and abundance.
vishy@totallyfinanciallyfree.com